Oh, it seems that we've lost a page. Maybe you should raise an issue? Edited

Hi Friends,

I am getting this error while logging to my jira Account.Can any one  please  guide me how to resolve this issue.Attached the error screen shot.Capture.PNG

Issue :Oh, it seems that we've lost a page. Maybe you should raise an issue?

2 answers

0 votes

That happens in two cases:

1. You really have given it a broken url - are you sure the url is correct?  Just to check something, could you try it with just the base url (drop the /issues from the end) and see what that does?

2. The service is running, but the JIRA application has failed.  You'll need to get in touch with your administrators to find out what the problem is and get them to fix it.

Hi Nic,

I am giving the correct url but , getting this error.I tried different systems aswell.I only facing this issue.My all team members are able to access with out any issue.

2.I am the part of system Administrator.we tried different ways but no luck

 

Can you give me any other suggetions

Ah, other people are able to use the same url ok?

If that's the case, then there's something wrong with your browser.  Try another one, or try clearing the caches, cookies and history etc.

yeah.they are using same URL with out any issue

 

yeah,I cleared my browser cache nad cooking but getting same issue.I tried my team mate system as well facing same.

they can access the URL with out any issue

Can any one guide me t oresolve this issue

That is correct, this has not been fixed in JIRA yet, so as a workaround you can either omit the colon if you don't really need it as a part of the search query.

Alternatively you can modify the URL manually and replace the : character with its url-encoded equivalent %3A

then we canopen the jira and change the home page.and logout and try

 

it works successfully

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,990 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot