Office 365 Error message - The message was rejected because it is an automated delivery status message.

Hi we have recently migrated to Office 365 and have noticed emails are now being rejected with the below message -

The message was rejected because it is an automated delivery status message.

We have it setup so that people email a Group Email which is then forwarded to an external account (Gmail) which Service Desk then looks at.

1 answer

0 vote
Jack Brickey Community Champion Jan 24, 2017

Stuart, have a look at this issue - https://jira.atlassian.com/browse/JSD-1749. I'm unsure why it would have been working before O365 though. Based upon your question I assume this was the case.

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