ORA-00604 ERROR after upgrading to JIRA 7.1.9

Did the upgrade from JIRA 6.2.7 to JIRA Software 7.1.9 , however when JIRA starts I get the following error:

2016-07-08 18:03:00,102 JIRA-Bootstrap ERROR      [NoModule] Error getting datasource via DBCP: JdbcDatasourceInfo{uri='jdbc:oracle:thin:@NAMEOFDATABASE:1521:ORCL', driverClassName='oracle.jdbc.OracleDriver', username='jira6', password='********', isolationLevel='null', connectionProperties={SetBigStringTryClob=true}, connectionPoolInfo=ConnectionPoolInfo{maxSize=10, minSize=2, initialSize=null, maxIdle=10, maxWait=60000, sleepTime=300000, lifeTime=600000, deadLockMaxWait=600000, deadLockRetryWait=10000, validationQuery=null, minEvictableTimeMillis=null, timeBetweenEvictionRunsMillis=null, poolPreparedStatements=null, testOnBorrow=null, testOnReturn=null, testWhileIdle=null, maxOpenPreparedStatements=null, numTestsPerEvictionRun=null, removeAbandonedOnBorrow=null, removeAbandonedOnMaintanance=null, removeAbandonedTimeout=null, validationQueryTimeout=null, defaultCatalog=null}}

java.sql.SQLException: Cannot create PoolableConnectionFactory (ORA-00604: error occurred at recursive SQL level 1

ORA-01882: timezone region not found

)at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:2291)at org.apache.commons.dbcp2.BasicDataSource.createDataSource(BasicDataSource.java:2038)at org.apache.commons.dbcp2.BasicDataSource.setLogWriter(BasicDataSource.java:1625)at org.ofbiz.core.entity.transaction.DBCPConnectionFactory.getConnection(DBCPConnectionFactory.java:103)at org.ofbiz.core.entity.ConnectionFactory.tryGenericConnectionSources(ConnectionFactory.java:69)at org.ofbiz.core.entity.transaction.JNDIFactory.getConnection(JNDIFactory.java:164)at org.ofbiz.core.entity.TransactionFactory.getConnection(TransactionFactory.java:136)at org.ofbiz.core.entity.ConnectionFactory.getConnection(ConnectionFactory.java:59)at org.ofbiz.core.entity.ConnectionFactory$1.getConnection(ConnectionFactory.java:52)at org.ofbiz.core.entity.jdbc.DatabaseUtil.getConnection(DatabaseUtil.java:133)at org.ofbiz.core.entity.jdbc.DatabaseUtil.getTableNames(DatabaseUtil.java:904)at org.ofbiz.core.entity.jdbc.DatabaseUtil.checkDb(DatabaseUtil.java:167)at org.ofbiz.core.entity.jdbc.DatabaseUtil.checkDb(DatabaseUtil.java:145)at org.ofbiz.core.entity.GenericDAO.checkDb(GenericDAO.java:1475)at org.ofbiz.core.entity.GenericHelperDAO.checkDataSource(GenericHelperDAO.java:270)at org.ofbiz.core.entity.GenericDelegator.initialiseAndCheckDatabase(GenericDelegator.java:238)at org.ofbiz.core.entity.GenericDelegator.<init>(GenericDelegator.java:169)at org.ofbiz.core.entity.GenericDelegator$1.load(GenericDelegator.java:93)at org.ofbiz.core.entity.GenericDelegator$1.load(GenericDelegator.java:90)at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)at com.google.common.cache.LocalCache.get(LocalCache.java:3937)at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830)at org.ofbiz.core.entity.GenericDelegator.getGenericDelegator(GenericDelegator.java:107)at com.atlassian.core.ofbiz.CoreFactory.getGenericDelegator(CoreFactory.java:34)at comatlassian.jira.config.database.DatabaseConfigurationManagerImpl.configureOfbiz(DatabaseConfigurationManagerImpl.java:215)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:295)at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseConfigured(DatabaseConfigurationManagerImpl.java:199)at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:132)at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$784(DefaultJiraLauncher.java:103)at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:101)at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:115)at java.lang.Thread.run(Thread.java:745)
Caused by: java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1

ORA-01882: timezone region not found

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:392)at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:38at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:480at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:655)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:249)
at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:416)
at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:825)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:596)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:715)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:385)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:30)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:564)
at org.apache.commons.dbcp2.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:39)
at org.apache.commons.dbcp2.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:256)
at org.apache.commons.dbcp2.BasicDataSource.validateConnectionFactory(BasicDataSource.java:2301)
at org.apache.commons.dbcp2.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:2287)

	... 37 more

2016-07-08 18:03:00,173 JIRA-Bootstrap ERROR      [o.o.c.entity.jdbc.DatabaseUtil] Unable to establish a connection with the database... Error was:java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1

    ORA-01882: timezone region not found

1 answer

Rodney,

I suggest you upgrade JIRA 6.2.7  to JIRA 6.4, then move on to upgrade 6.4 to JIRA latest.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

44 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you