Some time ago we tried to relocate our Zephyr plugin licenses (10) to production JIRA server (10000+ licenses).
That's enough for us because we have only 10 active Zephyr users. No need to get more.
But JIRA reported as error that number of Zephyr plugin licenses (10) must be equal to number of server licenses (10000+).
Is it common rule - despite of real plugin number of licenses needs we must use the same number of licenses which JIRA server uses?
If no - how to force JIRA server to allow plugins with number of licenses not equal to server ones?
Valery, unfortunately you can't.
Please see below what's our licensing documentation says about this (https://www.atlassian.com/licensing/jira):
Note: If you are using JIRA Agile, JIRA Capture or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial JIRA Server license will require a 500 User Commercial JIRA Agile and/or JIRA Capture Server license.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs