I am trying to figure out how to pull SLA data on breached tickets. I want to know breached tickets at the start of each week from the previous week.
I do not want to put a ticket creation date parameter on this because some of our SLAs are a month or two long [depending on priority]. I just want to know the total number of breached tickets for the past 7 days for example.
Is this possible? Is there any JQL trick?
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