NullPointerException trying to delete test cycle

Hi,

One of our projects is trying out the Zephyr add-on and came across an issue when they are trying to delete a test cycle. They receive a NullPointerException and is unable to delete the cycle.

The users have reported that they first deleted some test cases and then tried to delete the test cycle.

How do we proceed in order to delete the cycle returning the NullPointerException? We are running v. 1.7.3.1043. I've copied the exception below.

Error!
Unable to delete cycle, server returned error
{"status-code":500,"stack-trace":"java.lang.NullPointerException\r\n\tat com.atlassian.jira.issue.link.RemoteIssueLinkStoreImpl.getRemoteIssueLinksByGlobalId(RemoteIssueLinkStoreImpl.java:45)\r\n\tat com.atlassian.jira.issue.link.DefaultRemoteIssueLinkManager.removeRemoteIssueLinkByGlobalId(DefaultRemoteIssueLinkManager.java:154)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl.removeRemoteLinks(StepResultManagerImpl.java:216)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl.deleteStepDefects(StepResultManagerImpl.java:198)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl.access$200(StepResultManagerImpl.java:31)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl$2.doInTransaction(StepResultManagerImpl.java:173)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl$2.doInTransaction(StepResultManagerImpl.java:161)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)\r\n\tat com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)\r\n\tat sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)\r\n\tat com.sun.proxy.$Proxy386.doInTransaction(Unknown Source)\r\n\tat sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)\r\n\tat com.sun.proxy.$Proxy386.doInTransaction(Unknown Source)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)\r\n\tat sun.reflect.GeneratedMethodAccessor160.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy698.execute(Unknown Source)\r\n\tat com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:48)\r\n\tat com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:19)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:256)\r\n\tat com.atlassian.activeobjects.osgi.DelegatingActiveObjects.executeInTransaction(DelegatingActiveObjects.java:126)\r\n\tat sun.reflect.GeneratedMethodAccessor284.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy1925.executeInTransaction(Unknown Source)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl.deleteStepResults(StepResultManagerImpl.java:161)\r\n\tat com.thed.zephyr.je.service.impl.StepResultManagerImpl.removeStepResultsBySchedule(StepResultManagerImpl.java:149)\r\n\tat com.thed.zephyr.je.service.impl.ScheduleManagerImpl$1.doInTransaction(ScheduleManagerImpl.java:525)\r\n\tat com.thed.zephyr.je.service.impl.ScheduleManagerImpl$1.doInTransaction(ScheduleManagerImpl.java:516)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)\r\n\tat com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)\r\n\tat sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)\r\n\tat com.sun.proxy.$Proxy386.doInTransaction(Unknown Source)\r\n\tat sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)\r\n\tat com.sun.proxy.$Proxy386.doInTransaction(Unknown Source)\r\n\tat com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)\r\n\tat sun.reflect.GeneratedMethodAccessor160.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy698.execute(Unknown Source)\r\n\tat com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:48)\r\n\tat com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:19)\r\n\tat com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:256)\r\n\tat com.atlassian.activeobjects.osgi.DelegatingActiveObjects.executeInTransaction(DelegatingActiveObjects.java:126)\r\n\tat sun.reflect.GeneratedMethodAccessor284.invoke(Unknown Source)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)\r\n\tat org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)\r\n\tat org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\r\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\r\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)\r\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)\r\n\tat com.sun.proxy.$Proxy1925.executeInTransaction(Unknown Source)\r\n\tat com.thed.zephyr.je.service.impl.ScheduleManagerImpl.deleteSchedules(ScheduleManagerImpl.java:516)\r\n\tat com.thed.zephyr.je.service.impl.ScheduleManagerImpl.removeSchedulesByCycleId(ScheduleManagerImpl.java:492)\r\n\tat com.thed.zephyr.je.service.impl.CycleManagerImpl.removeCycle(CycleManagerImpl.java:188)\r\n\tat com.thed.zephyr.je.rest.CycleResource.deleteCycle(CycleResource.java:605)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\r\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)\r\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\r\n\tat java.lang.reflect.Method.invoke(Method.java:606)\r\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234)\r\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)\r\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)\r\n\tat com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)\r\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)\r\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)\r\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230)\r\n\tat com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\r\n\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)\r\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\r\n\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\r\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\r\n\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\r\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\r\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\r\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\r\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\r\n\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\r\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\r\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\r\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\r\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.thed.zephyr.je.filter.ZephyrRestFilter.doFilter(ZephyrRestFilter.java:85)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)\r\n\tat com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)\r\n\tat com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.plugin.remotable.plugin.module.permission.ApiScopingFilter.doFilter(ApiScopingFilter.java:62)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)\r\n\tat com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)\r\n\tat org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)\r\n\tat org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)\r\n\tat org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)\r\n\tat com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.plugin.remotable.plugin.module.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.plugin.remotable.host.common.service.http.bigpipe.BigPipeRequestIdFilter.doFilter(BigPipeRequestIdFilter.java:33)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)\r\n\tat com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)\r\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\r\n\tat com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)\r\n\tat com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:84)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n\tat com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:45)\r\n\tat com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:84)\r\n\tat com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)\r\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)\r\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)\r\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)\r\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)\r\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)\r\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)\r\n\tat org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)\r\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)\r\n\tat org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)\r\n\tat org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)\r\n\tat org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)\r\n\tat java.lang.Thread.run(Thread.java:724)\r\n"}

3 answers

1 accepted

Hi Anders,

We got your email. Lets continue to communicate that way.

Kind Regards,

Emily

Hi,

we've got a similar problem. Would be nice to make the solution public.

java.lang.NullPointerException
    	at com.atlassian.jira.issue.link.RemoteIssueLinkStoreImpl.getRemoteIssueLinksByGlobalId(RemoteIssueLinkStoreImpl.java:46)
    	at com.atlassian.jira.issue.link.DefaultRemoteIssueLinkManager.removeRemoteIssueLinkByGlobalId(DefaultRemoteIssueLinkManager.java:190)
    	at com.atlassian.jira.issue.link.DefaultRemoteIssueLinkManager.removeRemoteIssueLinkByGlobalId(DefaultRemoteIssueLinkManager.java:184)
    	at com.thed.zephyr.je.service.impl.ScheduleManagerImpl.removeRemoteLinks(ScheduleManagerImpl.java:623)
    	at com.thed.zephyr.je.service.impl.ScheduleManagerImpl.deleteScheduleDefects(ScheduleManagerImpl.java:604)
    	at com.thed.zephyr.je.service.impl.ScheduleManagerImpl.access$200(ScheduleManagerImpl.java:69)
    	at com.thed.zephyr.je.service.impl.ScheduleManagerImpl$1.doInTransaction(ScheduleManagerImpl.java:548)
    	at com.thed.zephyr.je.service.impl.ScheduleManagerImpl$1.doInTransaction(ScheduleManagerImpl.java:536)

Hi Adrian,

Can you pelase provide us with some additional information:

1) What version of Zephyr for JIRA are you running?

2) What version of JIRA are you running?

3) Can you please provide what steps you took in Zephyr for JIRA when this error appeared?

Kind Regards,

Emily

Hello Emily, we already contacted support. Thanks anyway.

Hi,

Can you please send some information directly to Zephyr Support?

We are at support "at" getzephyr "dot" com.

1. Atlassian JIRA Log

2. Version of JIRA

3. Version of Zephyr for JIRA.

Kind Regards,

Chris

As a workaround:

  1. Deactivate Zephyr
  2. Delete the project
  3. Activate Zephyr

This at least worked for us.

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