NullPointerException trying to add an issue type screen scheme

[Robin Garner]

One of our users is getting a NullPointerException when trying at add n issue type screen scheme to an issue type. This is Jira 4.4.4, stack dump (from atlassian-jira.log) attached.

Caused by: java.lang.NullPointerException

2012-12-03 14:55:37,072 TP-Processor7 ERROR ajones2 895x23326x1 1x6tmn3 10.133.26.14 /secure/admin/ConfigureFieldScreen.jspa [webwork.util.ValueStack] query="/usedIn" {[id="null" type="5" va

lues=""]} {[id="usedIn" type="8" values=""]}

java.lang.reflect.InvocationTargetException

at sun.reflect.GeneratedMethodAccessor1129.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)

at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)

at webwork.util.ValueStack.findValue(ValueStack.java:414)

at webwork.util.ValueStack.findValue(ValueStack.java:213)

at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)

at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_ui_005fparam_005f0(configurefieldscreen_jsp.java:1099)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_ui_005fcomponent_005f0(configurefieldscreen_jsp.java:1066)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_page_005fparam_005f3(configurefieldscreen_jsp.java:1018)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_page_005fapplyDecorator_005f0(configurefieldscreen_jsp.java:825)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspService(configurefieldscreen_jsp.java:149)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

[Renjith Pillai · Accepted solution]

Appears to be same as the exception documented here - https://confluence.atlassian.com/display/JIRAKB/Unable+to+View+Screens+in+Project+Administration+Due+to+java.lang.NullPointerException

Can you try the resolution there?

[Robin Garner]

Integrity checker fixed a small number of errors.

User confirms that the problem is still there, but the error is different - stack trace is below:

regards,

Robin

--

2012-12-21 13:40:16,521 TP-Processor7 ERROR [500ErrorPage.jsp] Exception caught in 500 page null

java.lang.NullPointerException

at com.atlassian.jira.issue.fields.screen.issuetype.DefaultProjectIssueTypeScreenSchemeHelper.getProjectsForFieldScreenSchemes(DefaultProjectIssueTypeScree

nSchemeHelper.java:71)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.

java:181)

at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)

at $Proxy240.getProjectsForFieldScreenSchemes(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java

:129)

at $Proxy240.getProjectsForFieldScreenSchemes(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)

at $Proxy240.getProjectsForFieldScreenSchemes(Unknown Source)

at com.atlassian.jira.projectconfig.contextproviders.ProjectScreensContextProvider.getScreenSchemes(ProjectScreensContextProvider.java:119)

at com.atlassian.jira.projectconfig.contextproviders.ProjectScreensContextProvider.getContextMap(ProjectScreensContextProvider.java:80)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)

at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:141)

at com.atlassian.jira.projectconfig.tab.WebPanelTab.getTab(WebPanelTab.java:75)

at com.atlassian.jira.projectconfig.servlet.PanelServlet.outputTab(PanelServlet.java:163)

at com.atlassian.jira.projectconfig.servlet.PanelServlet.doGet(PanelServlet.java:136)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

[RambanamP]

is permission scheme setted to project???

[John Chin]

Hi Robin,

Can you try to do the integrity checker and see if there's any inconsistency in database.

If it's no error found, please kindly ask your server admin to try the following to clean up caches/works to narrow down the problem:

1. Shutdown your Jira
2. Remove the following directories as they will rebuild when you restart jira
   • jira-home-path/plugins/.osgi-plugins
   • jira-home-path/plugins/.bundled-plugins
   • jira-home-path/caches/indexes
   • jira-installation-path/work
3. Restart Jira
4. Reindex Jira

Hope it helps Merry Xmas.

Regards,

John