I'm wondering whether it's possible for jira to send a notification when a ticket is moved (state transition) to a different column when that ticket was not on the top (based on rack) of the column it used to be in.
Or if that is not possible, whether there are options to restrict ticket movements to only the ticket on the top of the column (the order is based on rank).
I Googled and searched in the community but could not find this question answered.
thanks for any insights!
If you've got Scriptrunner you can probably achieve this by a custom script.
Get the "Rank" value of the issue being transitioned, and compare to issues in the same status in the current boards filter.
You can probably build that as a workflow validator as well.
Not a perfect, or simple solution but in the theory of my own mind, it should at least be plausible to implement that way.
What are you trying to achieve in the end?
Identifying when this happens?
Prevent people from working on the wrong issues in the first place?
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