This should be really basic but I'm missing something I guess. i have an admin set up named webteam
and I set up the default notification scheme to notify the project lead when a ticket was created
i'm not getting any notification when an issue is created. can someone please help me figure out why? I am using the trial version and my one week trial is almost up and I need to figure this out. Thank you!
Here are a few things you can try and look into:
1. this is an existing company email address so I think the answer is yes its configured correctly
2. the requstor gets notified
3. how do I check?
Thanks.
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To check the Notification scheme, open the project's configuration settings and find the Notifications link on the left-hand side. You should be able to review all of the notifications for every event and who gets those notifications.
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