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Request participants can add comments and attachments to a request, and receive the same notifications from JIRA Service Desk as the reporter. Participants can see who else is involved in a request both on the customer portal and in email notifications. This makes it possible for them to work from their inbox.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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