Notifications to address(es) stored in sender field

So I have emails being created by non-JIRA users and the address is being stored in by JETI in a sender field... fantastic!

Is the cleanest way to include that non-JIRA user in on notifications to basically duplicate the entire notification scheme manually with JETI post functions or am I missing something? If that's t he case even simple comments would need to be done in the workflow so that a post function could be triggered, no?

Thanks!

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Accepted answer

Hi Stephen, you have probably not yet used JETI's flexible event notifications.

You can fully customize it with custom recipients (e.g. email address in the sender field), custom templates, and a JQL filter to precisely select the issues you want to process the event on.

To put it short, you have duplicate your JIRA Notification Schemes in form of JETI Notification Templates without the need for post functions.

I hope this helps you.

Tibor

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