Notifications not working

Andrew Wehner May 17, 2012

I've downloaded the eval, and configured a project, I can send issues in via email, but notifications seem to be getting lost. I get entries in /var/atlassian/application-data/jira/log/atlassian-jira-outgoing-mail.log like this:

2012-05-18 11:26:31,664 WARN [sysadm-project] QuartzWorker-0 ServiceRunner Deliver mail to Sysadmin Project Unable to extract text from MIME part with Content-Type 'multipart/alternative;

boundary="_000_CBDBE250118B5awehnerchathamfinancialcom_"

These are the errors in catalina.out:

2012-05-18 11:26:31,664 QuartzWorker-0 WARN ServiceRunner Deliver mail to Sysadmin Project [com.atlassian.mail.MailUtils] Unable to extract text from MIME part with Content-Type 'multipart/alternative;

boundary="_000_CBDBE250118B5awehnerchathamfinancialcom_"

2012-05-18 11:26:32,478 QuartzWorker-0 INFO ServiceRunner Deliver mail to Sysadmin Project [atlassian.mail.incoming.mailfetcherservice] Deliver mail to Sysadmin Project[10000]: Issue SYA-13 created

2012-05-18 11:29:41,634 http-8080-10 WARN awehner 689x5647x1 ym17j0 192.168.22.193 /plugins/servlet/streamscomments [atlassian.streams.internal.ActivityProviders] no activity provider found for URI http://btswbp17:8080/plugins/servlet/streamscomments/issues/SYA-13

2012-05-18 11:29:41,638 http-8080-10 WARN awehner 689x5647x1 ym17j0 192.168.22.193 /plugins/servlet/streamscomments [atlassian.streams.internal.PostReplyHandler] no remote activity provider found for comment URL http://btswbp17:8080/plugins/servlet/streamscomments/issues/SYA-13

I'm sure I've overlooked something, any thoughts?

Thanks,

Andrew

1 answer

2 votes
Andy Brook [Plugin People]
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May 18, 2012

Can you expand on what your doing, downloaded an eval of JIRA I assume?

The Unable to extract message is something that should probably be an INFO, its not necessarily a problem, and occurs during inbound processing withing a Mail Handler. As you can see, the following INFO message shows the issue was actually created OK.

Lack of notifications can be as simple as not having selected a Notification Scheme for your project. By default, the 'default' notification scheme is not enabled.

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