Notifications for Sub-tasks

Nathan Fletcher February 10, 2016

I have an issue where the assignee of a request, that contains a number of sub-tasks which are set inherit from parent, receives email notifications for the request and every sub-task that has been assigned to them (in some cases an assignee received 25 email notifications)

Is there a way in which email notifications can be switched off for sub-tasks that are set to inherit from parent.  However, for sub-tasks that are not set to inherit from parent, I still require a notification to go to the assignee of the sub-tasks.

I've been advised that I can create a new subtask type (for issues not inherited from parent) with own workflow, and remove from it the event that generates a notification.  If this is correct I would appreciate a little more guidance as I'm still quite new to JIRA

Thanks

Nathan

1 answer

0 votes
Steven F Behnke
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February 13, 2016

No, you cannot set notifications off for subtasks. Perhaps "Issue Assigned" event is not good for the Assignee to listen to on the notification scheme?

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