I have create on Mai lgroup and added some users to it.
So when ever Issue created That mail group has to recive notifications, so i went to notification schemes and added mail group to issue created but still notifications are not reciving.
can you please help me out in this.
can you confirm that only you are not getting mail or no one in that group?
if only you then can you check whether activated the 'Do not notify me' about own changes in your profile
check hear to know how to manage profile
check this doc to trouble shoot notifications
Check the project permissions under the project's permission scheme. Users must have Browse Project permission for the project to which the issue belongs. If you're using Issue Security Levels, ensure they are members of any Issue security levels that have been applied to the issue.
pls check i have given trouble shooting link in my answers!!
I did below configuration settings.
1) Created group with name mail group.
2) Added user to that group.
3) Assigned that group to Issue created let say.
3) Added that notification scheme to that project.
Still he is not reciving and he is related to Jira-users group also.
To diagnose why a user is or is not receiving notifications for an issue:
check this doc for more information
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