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Notifications URL includes extra slash making link invalid

Edited

Notification emails from Jira include this line of text:

You may review this issue at:  https://[JiraBaseURL]//browse/ABC-123.

Note the extra / after the JiraBaseURL.

Where do I go to correct this to remove the extra slash?

Note that my base URL is correct under Administration, and emails are going out properly.  Even the URL link in the notification is correct.  It is only in this "You may review..." line where the double slash is displaying.

1 answer

0 votes

Hi,

We have our Jira Base URL something like "https://abc.cde.com",  we don't have any extra '/' in our base URL.

and our URL for browsing tickets like --> "https://abc.cde.com/browse/ABC-12345".

May be you can try editing or ask help from IT network guys, those can suggest best way.

Thanks.

Yes, our base URL is formatted like yours.  The URL shown in tickets is correct EVERYWHERE except in this one sentence.  I'm thinking it's a problem with the template, but not sure how to fix it.  

You may review this issue at:  https://[JiraBaseURL]//browse/ABC-123.

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