Hi

I have specific users that are requesting no notification for any new issues/updates. How do I specifically remove them from being notified. These users are off certain projects in the short term (3-6) months and therefore I don't want to delete their current ID/profile yet don't want them to be burdened with unwanted notifications.

Thanks!

2 answers

You can create dynamic list of notification recipients using our addon Jirassimo. https://marketplace.atlassian.com/plugins/net.vacom.jirassimo

What you need to do is to specify your own "Email or distribution list" and enumerate emails where the notifications should be delivered.

 

 

Are the users going to still be using Jira at all? You could just mark them as inactive (I assume you can do this in on-demand). This should stop them receiving any emails. It's standard practice in the downloaded versions of Jira, not too sure about AOD

If not you can change their email address to something else where the emails get trashed, just watch your logs for the SMTP server complaining.

Or you can re-assign / bulk update any affected issues so that they are now tied to an active user.

here are some links to the doco:

https://confluence.atlassian.com/pages/viewpage.action?pageId=253231663

https://confluence.atlassian.com/display/AOD/Managing+application+access#Managingapplicationaccess-Grantingandrevokingapplicationaccessforanexistinguser

https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser

https://answers.atlassian.com/questions/83009/i-want-to-delete-a-user-from-jira-on-demand-but-it-won-t-let-me

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,811 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot