Hi, I run multiple teams with JIRA projects across product lines. I would like to find an easy way to create "NOT" event in JIRA. The notification configuration is pretty flexible, but what I need is the opposite of that. Instead of email when issue status changes, I want notification when issue status doesn't change in X days. Another case is when an issue sits in a status for a period of time (Issues in reviews longer than X days), or a WIP limit is reached, etc.
I looked at the documentation around notification, workflows, Jelly scripts, and even SAL. The last two being the extreme options I'd like not to resort to.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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