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Notification on no status change in a period of time

Medhat Oct 06, 2014

Hi, I run multiple teams with JIRA projects across product lines. I would like to find an easy way to create "NOT" event in JIRA. The notification configuration is pretty flexible, but what I need is the opposite of that. Instead of email when issue status changes, I want notification when issue status doesn't change in X days. Another case is when an issue sits in a status for a period of time (Issues in reviews longer than X days), or a WIP limit is reached, etc.

I looked at the documentation around notification, workflows, Jelly scripts, and even SAL. The last two being the extreme options I'd like not to resort to. 

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Nic Brough [Adaptavist] Community Leader Oct 06, 2014

Most simple one is to work out a filter for "status has not changed", then you can subscribe to it, use it in gadgets and so-on.  I haven't tried it in detail, but try something like "status = <x> and status was <x> before -7d"

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Medhat Oct 06, 2014

I will try that. Thanks.

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