Notification on Status change?

Dennis Christensen May 1, 2016

Im just started using JIRA, a Scrum project (and allready love it)

I have added a extra Status column to the Sprint called Testing, and a extra user field to Issues called Tester.

I would like to send a notification (mail) to the Tester, when an Issue is moved to Testing.

How can do that?

1 answer

0 votes
Nic Brough -Adaptavist-
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May 2, 2016

Have a look at the workflow and look at what "event" is fired when the issue goes from <something> to Testing.

Once you know what the event is, you can add the "tester" role to the notification scheme (you could hard-code a name or group in the notification scheme, but it's better to use a role so that your users can select who are testers in the project)

If you don't have a "simplified" workflow, then you have a better option - you can specifically add an event called "moved to testing" and change the workflow so that that event is fired instead.  Then, again, notify the test role.  This has the advantage that only "testing" emails go out - you can separate out things like "issue updated" and "issue resolved" and not bother the testers with them, and equally not bother other users with "testing" emails.

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