Notification for "Request Participants"

Danny Marx May 19, 2017

I can't figure out how to set users that are set as request particiapnts to receive notifications.

 

Screen Shot 2017-05-19 at 11.09.54 AM.png

The help prompt says I need to grant "request participants" in the permission / security to enable access to receive notifications, but when editing permission schemes the "request participant" role is not an option.

Screen Shot 2017-05-19 at 11.49.20 AM.png

Thank you anyone for your assistance.

 

4 answers

2 votes
Danny Marx May 22, 2017

There does not appear to be an option to add "Request Participant" in the customer notification service desk configuration.

notification.png

1 vote
Susan Hauth _Jira Queen_
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May 19, 2017

Request Participants are only set in the "Customer notifications" for Service Desk configuration.

There is no concept of "Request Participant" in the base JIRA Permissions and notifications

0 votes
Harold Wong July 2, 2019

Is there no good way to do this?

0 votes
Emiliano Schreiner May 23, 2019

JSD basic like notepad...

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