Notification email before x days - how to?

Hi All,

one project wants to join to our Jira. They use deadline notifications: when the due date is set then a notification email will be sent out x-3 days, x-1 day and x-5 hours.

I'd like to ask whether this functionality can be achieved in Jira too?

And also for hours?

Thanks for your advise!

Cheers,

Rumi

4 answers

0 votes

The simple option - define a filter that listes the issues that fall into the ranges, and then use filter subscriptions.

If filter subscriptions don't do it, then a far more powerful option is https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

0 votes
Joe Wai Tye Atlassian Team Apr 10, 2013

Hi,

I found a few answers post that might be able to help you achieve this, which you can find here and here.

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