Notification email as text for a specific Project


I am new to JIRA and wanted to see if it is possible to have all notification for a specific project as text. Our customer who are receiving the notification has built a web service that moves the email to their ticketing system.

We are on the cloud JIRA

Cloud applications

Cloud version
Last updated on*
Issues (JIRA) JIRA 6.3-OD-07 23 June 2014
Wiki (Confluence)

Confluence 5.5-OD-28-010

14 July 2014
Builds (Bamboo) Bamboo 5.5-OD-05 23 June 2014


Cloud version
</th><th colspan="1">
Last updated on*
JIRA Agile 6.4.2 10 July 2014
JIRA Capture 28 April 2014
JIRA Service Desk 1.2.7 23 June 2014
Gliffy in JIRA 3.9.3 5 May 2014
Gliffy in Confluence 6.1.2 19 May 2014
Confluence Questions 1.0.469 02 June 2014
Team Calendars 4.3.14 21 July 2014
Tempo 30 June 2014
Is there a contact # for support? I was unable to find a contact number. Thanks.

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opsgenie could be the option

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