Notification Scheme doesn't work

[pamela guo]

I am using a trial version and set the project to use default notification scheme. However, it doesn't send any email out.

The email server is configured correctly and send test email successfully. Also, subscription works fine and sends email on schedule.

[Nic Brough -Adaptavist- · Accepted solution]

Have you got "email me on my own changes" enabled in your profile? If it's off, then you won't get any mail from your own actions.

[pamela guo]

You are so right. It's working now.

One more question, i found all the users are set with "Do not notify me" by defaul. How can I change all the users' preferences to get the notification?

Thank you very much.

[Nic Brough -Adaptavist-]

That one catches loads of people ;-)

Go to Admin -> users -> User preferences

That's where the defaults are taken from (for people who have never customised their profiles. If someone has, then their profile has branched from the default and won't be updated)

[pamela guo]

Thank you so much, Nic