Notification Assistant For JIRA - error send email: null

Hello Team,


We have a problem using the JIRA notification assistant plugin. We have seen in the logs some many entries qith the following erro:

2016-11-17 16:51:46,339 atlassian-scheduler-quartz1.clustered_Worker-3 ERROR ServiceRunner [jira.plugins.notificationassistant.NotificationManagerImpl] Error sending email: null
at com.riadalabs.jira.plugins.notificationassistant.NotificationEmailHandlerImpl.sendEmail(
at com.riadalabs.jira.plugins.notificationassistant.NotificationManagerImpl.sendNotification(
at com.riadalabs.jira.plugins.notificationassistant.EventAssistantJobImpl.runJob(
at com.atlassian.scheduler.core.JobLauncher.runJob(
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(
at com.atlassian.scheduler.core.JobLauncher.launch(
at com.atlassian.scheduler.quartz1.Quartz1Job.execute(
at org.quartz.simpl.SimpleThreadPool$


Thank you so much in advance.

1 answer

We have noticed that you have added a support ticket on our support portal. We will go on from there....

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,510 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you