I have a new member to give access to the JIRA projects within our periphery. I have sent invites to the user under the mail 'purxxxx@xxxxxxxxxlp.com'. This has been done several times and yet the new user is not receiving any mail invites at all. Could you please check and revert back on an urgent basis.
Regards,
Arima
Hi @Arima ,
Please notice that writing an email address in a public forum is not a good idea. I am now going to remove it. Also, for this kind of issues you might want to open a support request (or ticket) in https://support.atlassian.com/ instead of creating a thread in the Atlassian Community.
Once this has been said, I have checked our mail server logs and I can see only one email being sent to the given email address on the 13th of August that has been successfully delivered at 08:42:57 CEST.
Now, can you kindly:
Cheers,
Dario
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.