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Not possible to create task, because author field only displays an UUID

Hi,

currently it is not possible for me to create a new task or story in Jira.

The reason is, I cannot select an author (which is a required field). Instead of selecting myself or one of our users, the field only displays a long UUID

I tried changing the browser (Firefox instead of Chrome) and even switched my PC > always the same error.

After logging in with a different user, the problem is gone.

It looks like the error is linked to my user account

Log off/Log on diddnt work

 

Anyone any idea?

jira.PNG

1 answer

0 votes

You may have to delete the user with the issue and recreate it. Does the logs show anything?

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