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Not being able to see Classic Project as an Agent

Harry Bob
Harry Bob
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January 7, 2020

Hello,

 

I have created a user account for an agent for our Jira Servicedesk. When he logs in he is only able to see the Next Gen Project but the not classic one.

 

I see that it is part of the jira-servicedesk-users group so shouldt he be able to see both projects?

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Harry Bob
Harry Bob
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January 7, 2020

Oh I managed to figure it out. Had to add jira-servicedesk-users to the permission scheme for my Classic project

 

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