This question is in reference to Atlassian Documentation: Customizing the Dashboard
I'm getting the following message when trying to add gadgets to any Dashboard:
After some time, that message is replaced by this one:
but I'm still missing most of the gadgets.
Not sure how to proceed to fix this...
I am getting this constantly as well.
I found on another equally named thread that a bug was filed (https://jira.atlassian.com/browse/JRA-45677).
However following that bug says it was a duplicate, that the duplicate issue was fixed, and we should all be better. But it didn't fix the issue for me.
I have occasionally been able to get gadgets, but that is rare and takes a ton of screwing around time clicking refresh or other shenanigans.
JIRA / Atlassian support. Here were a couple responses from them:
From your description of the issue, I verified that you were running into the following bug, which was very recently fixed:
It included a few different errors with gadgets not loading properly bug now that the fix has been rolled out to all instances, the issue shouldn't reoccur If you have any other questions, please let me know.
I'll be happy to assist again, and this issue is indicative of a larger, ongoing issue that our gadgets are having when being fetched:
To test, are you able to load the gadgets after following the 'Try Again' prompt a few times?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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