Not all gadgets have loaded

This question is in reference to Atlassian Documentation: Customizing the Dashboard


I'm getting the following message when trying to add gadgets to any Dashboard:

image2016-7-12 10:46:42.png

After some time, that message is replaced by this one:

image2016-7-12 10:46:11.png

but I'm still missing most of the gadgets. 


Not sure how to proceed to fix this...

6 answers

This widget could not be displayed.

I am getting this constantly as well.

I found on another equally named thread that a bug was filed (

However following that bug says it was a duplicate, that the duplicate issue was fixed, and we should all be better.  But it didn't fix the issue for me.

I have occasionally been able to get gadgets, but that is rare and takes a ton of screwing around time clicking refresh or other shenanigans. 


This widget could not be displayed.

There was a fix that needed to be applied to my instance of JIRA.  After Support did that, then gadgets would load - I'd occasionally have to "Try Again", but they always do load now.

This widget could not be displayed.

Thanks!  Do you know what that fix is?  Is it JIRA support or in house support/administrator that made the fix?

This widget could not be displayed.

JIRA / Atlassian support.  Here were a couple responses from them:

Hi Chris,

From your description of the issue, I verified that you were running into the following bug, which was very recently fixed:

It included a few different errors with gadgets not loading properly bug now that the fix has been rolled out to all instances, the issue shouldn't reoccur  If you have any other questions, please let me know.


Hi Chris,

I'll be happy to assist again, and this issue is indicative of a larger, ongoing issue that our gadgets are having when being fetched:

To test, are you able to load the gadgets after following the 'Try Again' prompt a few times? 

This widget could not be displayed.

This is really frustrating and is continuing to occur for our organization using the JIRA Atlassian Cloud service, please resolve as soon as possible.

This widget could not be displayed.

Can someone in support reach out to me as I need this issue resolved.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you