Not able to view the Edit,Hide,Required,Screens button for a custom field under field configuration in jira


we have upgraded jira5.0.7 to jira 6.1.7 and jira-misc plugin from 1.5.0 to 1.5.7. By mistake under field configuration i have removed the description formula start tag (<!--) for the custom-field "Risk Exposure"and i have updated. But after that i am not able to see the Edit,Hide,Required,Screens button in jira for that custom field.I have tried setting the description as empty using the below query

UPDATE fieldlayoutitem SET description = '' WHERE fieldlayout = '10260' AND fieldidentifier = 'customfield_12161';

but still i am not able to see those options.PFB Screen Shot, the options not visible for Risk Exposure

Could you please help me resolve this issue.



1 answer

1 accepted

I suspect this is a UI bug on that page and when the description contains html code the buttons are not visibe.

One way to get around that is to open

/secure/admin/EditFieldLayoutItem!default.jspa?id=10260&position=26 (replace position with the proper one, see the position of the "Risk Category/Impacted Area" item and put the next one).

and then set the description to something short "..." for example.

Then the buttons should be visible.

Also you can use a simular links to hide, show, etc... this field layout item:


You have one more option:

Change the description of the "Risk Exposure" custom field as the field configuration schemes page shows the custom field description by default in case there is no specific description (blank) set for the specific field configuration scheme.

Hi Boris,

Many thanks for the response.

I have made both the custom field and custom field configuration description as empty from back end and i have restart jira. After that i m able to see the options we have modified the formula and now its working fine



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