Not able to see logged work log

jira.admin March 27, 2024

After up-gradation  jira cloud view not able to edit work log after logged in my issues on jira service desk.

2 answers

0 votes
Matthew FitzPatrick April 9, 2024

I have an open ticket for this exact same issue which is making time tracking on my team near impossible. Crickets from the JIRA team so far...

0 votes
Walter Buggenhout
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March 27, 2024

Hi @jira_admin and welcome to the Community!

Can you be more specific about your problem? What view are you talking about? Are you using marketplace apps? How and where are you trying to edit worklogs? What steps do you take, do you get any errors, ... ?

jira.admin March 28, 2024

Hi @Walter Buggenhout ,

Thanks & Greetings!!


Issue is we are using jira service desk and since last week we are able to see logged work log in any issue. 

we can add worklog in timelog section but after adding it is  not visible previously it was.

please find this screenshot for your reference. even after added timelog it is showing empty.



jira.admin April 1, 2024

Hi @Walter Buggenhout 


Any update on this ? as still we are not able to see our worklog.

Like Matthew FitzPatrick likes this

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