Hi folks -
I have just installed Service Desk into JIRA: http://d.pr/i/11C2U
I see that Service Desk projects should be an option: http://d.pr/i/15Qwf
But when I attempt to create a Service Desk project - it isn't an option: http://d.pr/i/1cn5I
What configuration is missing to create a Service Desk project?
Adam, I'm using cloud so things are a bit different. However, what do you see if you navigate to Projects>Service Desk> Create new project. Below is what i get but expect you are not seen the service desk project type. Wish I could be of more help here. Suggest contacting Atlassian support.
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