Not able to attach files in JIRA tickets

An error occured while attaching sports-car-pkw-auto-vehicle-94272.jpeg: com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment Failure: Failure{cause=null, reason=BAD_STATUS, message='', httpStatusCode=500}

11 answers

Same has just now occurred to me

New Incident Status: Identified
The team has identified the cause of the attachment errors and are currently working on a fix.

Got this reply from Atlassian..

Same here. Tried multiple file types and in Edit mode as well. Same error every time. I guess we'll wait for Atlassian to respond?

I also got the same issue today.

0 votes
Chris Fuller Atlassian Team Mar 19, 2017

http://status.atlassian.com/incidents/6crzl3j0xd7m

This is an ongoing incident with the Media API

Yes, tracking the same..thanks smile

Issue has now been resolved..

Thanks Manu!

Just had this happen to me:

File "Move_Delete_Button.PNG" was not uploaded

An error occured while attaching Move_Delete_Button.PNG: com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment Failure: Failure{cause=java.net.SocketTimeoutException: Read timed out, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null}

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