I have a query related to Jira access. We have couple of projects created in JIRA and we want to give a specific project access to one of the customer. I have created a new group and a role, added that group and role to project permission. I have assigned the role and group to a user by removing all other roles. User is able to access that specific project now but user is not able to see sprints, backlogs or cannot create a new ticket. When I add user back to "Jira-software-users" group then user can see prints, backlogs or even can create a ticket but user also gets access back to all the project. I have checked project specific accesses, newly created group and role does have browse project, sprint planning access for the project. Anyone here aware of the issue and can help?
Hi @Pratap Kale ,
Please, check that this new group has :
Hope this helps,
Hi @Fabio Racobaldo _Herzum_ - Thanks for the response.
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