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Not Able to View the JQL query Tab.

Sunil Kumar
Sunil Kumar January 22, 2020

When I click on the search for issues option i am getting an empty page.

 

Dont know why its happening.

 

 

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Cristian Ionescu
Cristian Ionescu
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January 22, 2020

Hi Sunil,

Can you please paste here the JQL text?

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Sunil Kumar
Sunil Kumar January 22, 2020

The Navigation tab itself is not visible.

When I select the search for issue, UI is showing an empty option just with my jira software deatils.

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Cristian Ionescu
Cristian Ionescu
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January 22, 2020

Can you please check:

1.Do you encounter this problem in the past?

2.Did you try to access from other browser?

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Sunil Kumar
Sunil Kumar January 23, 2020

This is the first time I am facing this.

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Cristian Ionescu
Cristian Ionescu
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January 23, 2020

Did you try press "Switch to JQL"?JQL.PNG

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Sunil Kumar
Sunil Kumar January 24, 2020

Hi,

The option itself was not available but we restarted the server and luckily it started running but we are still not sure why it happened.

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