I would like to allow all users to browse users on self-portal.
I was set up the global permission to allow all users to browse users as below:
And not working as below (from a normal user who can access self-portal):
May I know what is the root-cause of this issue?
Also, I would like to ask the column of "Raise this request on behalf of"
May I know can normal user help other colleagues to report the issue via self-portal without agent license?
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