Non-SAML authentication path when SAML configured?

If you enable SAML authentication in Jira Cloud do 100% of logins go through SAML?

I'm looking for a side path to manually invite non-saml users into the system.

These users don't have federated accounts so I would like to invite them directly. They would also have email addresses with different domains than the domains verified as part of the SAML setup process.

Thank you,

Wesley Bornor

1 answer

0 votes

Hello Wesley,

With SAML enabled on Cloud, only email addresses that are entered which contain the verified domain will go through SAML. All other emails entered will use the regular login process.

Please also be advised that you will need to have created the user on both your IdP platform and Cloud, since the users from IdP won't be synced to your Cloud account.

One more thing - any emails entered with the verified domain need to go through SAML, so you will want to make sure they have an entry on your IdP.

Let us know if you have any questions about this!

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

918 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you