No se visualiza en un panel la información de un proyecto creado recientemente

Roque Monroy
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February 26, 2025

Buena tarde

Solicito de su valioso apoyo para poder solucionar un problema que tengo con un panel, este panel me muestra con los filtros seleccionados la información correcta de los proyectos, pero no muestra la información de un proyecto de reciente creación, quiero saber si hay alguna configuración que me haga falta para poder jalar esa información al panel y me muestre la información de ese proyecto.

Muchas gracias, saludos.

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Trudy Claspill
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February 26, 2025

Hola @Roque Monroy ,

Bienvenido a la comunidad Atlassian.

¿Puede proporcionar una imagen de pantalla del panel que está viendo?

 

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Hello,

Welcome to the Atlassian community.

Can you provide a screen image of the panel you are viewing?

Information about a recently created project is not displayed in a panel

Good afternoon

I request your valuable support to be able to solve a problem that I have with a panel, this panel shows me with the selected filters the correct information of the projects, but it does not show the information of a recently created project, I want to know if there is any configuration that I need to be able to pull that information to the panel and show me the information of that project.

Thank you very much, greetings.

Roque Monroy
I'm New Here
I'm New Here
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February 26, 2025

En este filtro bidimensional es donde no me deja visualizar la información, no tengo a la mano la imagen correcta, pero en este mismo tablero me muestra a los usuarios con las incidencias asignadas de acuerdo al proyecto sin embargo creamos un nuevo proyecto y ese nuevo proyecto es el que no se puede visualizar, ya revise los filtros y están correctos.

No se si falte configurar algún apartado en el proyecto o como puedo hacer que me muestre esa información.

 

Roque Monroy
I'm New Here
I'm New Here
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February 26, 2025

filtro bidimensional.jpg

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 26, 2025

El mensaje de error que se muestra en el gadget sugiere que el filtro al que hace referencia el gadget no existe. ¿Puede proporcionar una imagen de pantalla de la configuración de ese dispositivo?

¿Y puede confirmar que el filtro al que hace referencia existe proporcionando una imagen de pantalla de la lista de todos los filtros que muestra el nombre del filtro al que se hace referencia?

 

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The error message shown in the gadget suggest that the filter that gadget references does not exist. Can you provide a screen image of the configuration of that gadget?

And can you confirm that the filter it references does exist by providing a screen image from the list of all filters showing the referenced filter's name?

This two-dimensional filter is where it does not allow me to view the information, I do not have the correct image at hand, but in this same board it shows me the users with the incidents assigned according to the project, however we create a new project and that new project is the one that cannot be displayed, I already checked the filters and they are correct.

I don't know if I need to configure any section in the project or how I can make it show me that information.

two-dimensional filter statistics

The filter configured for this gadget could not be retrieved. check that this is still valid in the issue navigator

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