No results returned when I use a JQL with a Label customfield to search issues via REST API

First of all , Im work with a REST API, And send a JQL .But no results return. 

My JSON string like this   "jql": "cf[xxxxx] in ('xxxxxx','xxxxx','xxxxx') ".

I do certain that I'v add correct Label , but just accepet a response like "issues:[]".

I'v try another JQL like "cf=xxxxxx" , it still can't work.  

1 answer

Hi,

First try to execute your query in advanced search in JIRA. Is there any error after searching?

image2016-4-7 11:15:34.png

Is your custom field not searchable? Did you enable a Searcher for it. About this see here: https://developer.atlassian.com/jiradev/jira-platform/building-jira-add-ons/jira-plugins2-overview/jira-plugin-module-types/custom-field-plugin-module/how-to-add-searching-to-a-custom-field

Hope this helps.

 

 

 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,300 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot