No permissions from sysadmin

I spent migration as https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+OnDemand+to+a+JIRA+Installed+Site

5 point - the problem. Sysadmin login -> error "You do not have a permission to log in. If you think this is incorrect, please contact your JIRA administrators."

How to solve the problem?

2 answers

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Hi Rishat, when importing a backup from ondemand, you can log in with the credentials sysadmin/sysadmin. In case it's not working for you, you can resert the administrator password as per the instructions of this doc.

Cheers

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Hi Tiago,

Sysadmin password from the right. Just not enough access rights. I do not know why this might be. Database no permission 'jira-administrators'. Is that correct?

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