No permissions from sysadmin

I spent migration as https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+OnDemand+to+a+JIRA+Installed+Site

5 point - the problem. Sysadmin login -> error "You do not have a permission to log in. If you think this is incorrect, please contact your JIRA administrators."

How to solve the problem?

2 answers

Hi Rishat, when importing a backup from ondemand, you can log in with the credentials sysadmin/sysadmin. In case it's not working for you, you can resert the administrator password as per the instructions of this doc.

Cheers

Hi Tiago,

Sysadmin password from the right. Just not enough access rights. I do not know why this might be. Database no permission 'jira-administrators'. Is that correct?

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