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No option in profile setting for users.

hbhardwaj3
hbhardwaj3 September 4, 2019

Team, 

In our instance users are not getting any option when they select profile option. 

We are using 8.2 version.

External user management option is off. 

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hbhardwaj3
hbhardwaj3 December 17, 2019

It has been resolved after we restart and re-indexed the jira.

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Fazila Ashraf
Fazila Ashraf
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September 4, 2019

Hi @hbhardwaj3 

Are you sure your users are trying to follow the instruction in https://confluence.atlassian.com/jiracoreserver082/managing-your-user-profile-974359482.html ?

Are they able to choose their home page atleast?

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hbhardwaj3
hbhardwaj3 September 5, 2019

Hi @Fazila Ashraf , Yes they are using the same instruction and they are able to access homepage as well. the problem is with profile setting only. under profile option they are not able to see any option. 

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