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No option in profile setting for users.


In our instance users are not getting any option when they select profile option. 

We are using 8.2 version.

External user management option is off. 

2 answers

1 accepted

0 votes
Answer accepted

It has been resolved after we restart and re-indexed the jira.

0 votes
Fazila Ashraf Community Leader Sep 04, 2019

Hi @hbhardwaj3 

Are you sure your users are trying to follow the instruction in ?

Are they able to choose their home page atleast?

Hi @Fazila Ashraf , Yes they are using the same instruction and they are able to access homepage as well. the problem is with profile setting only. under profile option they are not able to see any option. 

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