No matching issues found.

Hello ,

I was using JIRA 3.12.1 and I migrated the data to another instance 4.1.2.

I have a problem with the Issue navigator which is :

- JIRA 3.12.1 : I get a result lis of issues in the filter.

- JIRA 4.1.2 : I don't get any result "No matching issues found".

How can I fix this ?

Thank you.

8 answers


Have you re-indexing after migration or after import XML file?


I have made the re-indexing after migration

Restart Jira and check the log

I have restarted the server and the log doesn't have any indication about this problem .

Have you check in the data base

How did you migrate data from 3.12 over to 4.1? As far i know, both instances must be on the same versions in order to do project import.

First check if the migration completed successfully, take any issue which you migrated from 3.12 and see if that is present on 4.1


As Rahul said, the proper way to perform the migration is:

1) Generate the backup from 3.12 and import it on another 3.12 jira;

2) Upgrade it;

3) Perform the reindex;

Hello ,

Thank you all for your reply , but I have already made those steps and still have the same result .

Yes , We can upgrade the data and here the link :)

Hi ,

Yes I have checked the datase and without success.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you