No link/option to "Add Email Account" in Service Desk

This question is in reference to Atlassian Documentation: Receiving requests by email

Hello, I am using Service Desk and need to add an email account to receive emails. This article says to select "Add Email Account", but I don't see that option. Please help...!!!

1 answer

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Hey Booshan, 

You can configure up to 2 email address in service desk by going to your project > Email requests. More info can be found here:

https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html

Cheers, Rodrigo Silva

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