No import tool for bugzilla

I want to import a Bugzilla database. The documentation says to select the Bugzilla import tool from System/External System Import. However the bugzilla import tool is missing. My question is how do I access the bugzilla import tool or is there another way to import from bugzilla?

This is what the documentation says I should see:


This is what I actually see:




4 answers

1 accepted

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I simply installed JIRA Importers Plugin (JIM)

and i see the Bugzilla importer:

Screenshot-External Import - JIRA - Iceweasel.png

I have it on JIRA 6.2.1 and on JIRA 7.1.9, might be excluded on other version..

On JIRA 7.1.9 (500 user server) i have JIM 7.1.18.

Are you on JIRA Server, if so what version are we talking?


The Trello version is just for importing Trello data. I saw a handful of JIM importers, but atm i only have this JIM 7.1.18 installed, no extras.

This widget could not be displayed.

Are you using the native importer or the JIM (JIRA Importer) addon? We have imported a bugzilla setup, using the JIM and this worked well. Plugin is available here:

I am not sure, I think the JIM, ViewSystemInfo says "jira-importers-trello-plugin - 1000.0.5".

Sorry, I meant "jira-importers-plugin - 1000.0.5"

The version sounds very weird/cloud.. If you are running JIRA in the cloud, it might be functionality not ported to that product..

Yes it is running in the cloud. This is the option given for evaluation.

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Hi, I encountered same problem as described by John. So which one to download from the given marketplace url (see Jonas' answer)?

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Might just be something that only works on JIRA server then. You might get away with installing a trial version of JIRA 7.2.2 server with an evaluation license, import the bugzilla, export it as Atlassian XML and import that in the cloud? As a workaround.

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