No error message (banner) on create ticket screen when entering false values

When entering a false value, for example a wrong date-format oder a wrong component, or leaving a mandatory field blank, there will be no error message displayed on my create new ticket screen. When clicking the "Create"-button, the screen only flickers, but nothing happens. A regular user wouldn t know what to change. Why are there no hints regarding the errors displayed?

3 answers

1 accepted

ProxyRequests Off
ProxyPreserveHost On

Hi Hans, this really it's very odd, I think the best in this case is to create an issue on support.atlassian.com so they can do a better follow up.

The problem was our proxy server, which blocked or did not forward the error messages from the screens.

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