Can you check Global Admin > General Settings for e-mail visibility settings? It's most likely set to hidden which can cause this I think:
Edit JIRA Configuration - JIRA 2017-02-22 08-10-14.png
I don't think there's much the individual user can do in this case. A global admin would have to change visibility.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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