No assignee when creating an issue

Parker Williams July 9, 2014

When i go to create an issue the Assignee drop down tab does not show up. it says its shwoing and applied in the fields, but i cannot view it or edit it at anytime when creating an issue.

2 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 9, 2014

Check the project permission scheme - do you have the permission to *set* the assignee? The field will vanish if you don't.

Marcus Silveira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2014

The permission's name is "Assign Users". Please check your Project's permission scheme and make sure you have that permission.

0 votes
Danilo Conrad
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2014

Hi Parker,

You may refer to the document below for general troubleshooting on fields missing in screens:

https://confluence.atlassian.com/display/JIRAKB/Custom+Fields+or+System+Fields+are+Not+Appearing+on+the+Screen

The Admin Helper is particularly useful for such cases. Nevertheless, this most likely looks like a permission issue, as answered by Nic.

Cheers,

Danilo

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