No access to the table configuration page

Conseil MTP November 6, 2017

Hello,

I have a user who tells me this information.


I can not access the conf of the board I just created.
https://michelintravelpartner.atlassian.net/secure/RapidBoard.jspa?rapidView=5&config=filter

No error message just a slider loader.

You have an idea ?

And I confirm that it also makes me this problem see print screen in PJ.

Thank you for your help.
Cordially.
Mickael.

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2017

What do you mean by "slider loader"?

Conseil MTP November 6, 2017

Capture Jira.JPGCapture Jira2.JPG

Conseil MTP November 6, 2017

See Print Screen 2 It turns and nothing happens

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2017

Ok, that's a time-out, waiting for a response from the server.

I'm afraid this is either your network connection being slow, or Atlassian's server not responding.  If other things in Jira respond ok, then it's the server and you'll need to contact Atlassian to find out what's going wrong on the back end.

Conseil MTP November 13, 2017

Hello,

Thank you for your answer, but there is simply this action that does not succeed.

I will contact the support.

Thank you.
Cordially.

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