When I try to clone an issue, the usual clone issue dialogue box appears but the Summary input field is not present. If I click the create button anyway nothing happens.
No error is produced in the logs.
This is only happening on certain issues but it doesn't seem to matter what status they are in.
This one got answered by Daniel Leng at Atlassian support. The problem was that I had configured the create screen for this issue type to display a HTML message instructing the user to create their issue from another issue. So, because there was no summary field on the create issue screen, there was also no summary on the clone dialogue box. This caused the clone operation to fail.
Thank you to Daniel, and all others for their help.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs