No Dashboard on Jira Cloud ? Outdated Jira instance on cloud ?

Hello,

We just subscribed a new JIRA Cloud instance and we do not found any way to create a customized dashboard.

We have a welcome screen (pretty useless for us) and we are not able to use any dashboard.

We found in the system settings that we are able to "modify" the system board but we do not found where is it displayed to the users.

Also, we found that our instance since to do not display the latest UI of JIRA (some buttons are not displayed where there are supposed to):

https://hbdevv.atlassian.net/experimental/assets/IMAGE_ActiveSprints.png

Are not displayed.

Does JIRA cloud run several versions ?

How to get everything working ?

Regards.

1 answer

It looks like it is the new Project Management view with Agile that Atlassian is running out to new customers. Some instances might not have it yet. You should be able to switch back to the previous view by going to the Profile menu at the top right.

Feel free to create a Support request at support.atlassian.com for more personalised assistance.

Cheers smile

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

84 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you