No Dashboard on Jira Cloud ? Outdated Jira instance on cloud ?


We just subscribed a new JIRA Cloud instance and we do not found any way to create a customized dashboard.

We have a welcome screen (pretty useless for us) and we are not able to use any dashboard.

We found in the system settings that we are able to "modify" the system board but we do not found where is it displayed to the users.

Also, we found that our instance since to do not display the latest UI of JIRA (some buttons are not displayed where there are supposed to):

Are not displayed.

Does JIRA cloud run several versions ?

How to get everything working ?


1 answer

It looks like it is the new Project Management view with Agile that Atlassian is running out to new customers. Some instances might not have it yet. You should be able to switch back to the previous view by going to the Profile menu at the top right.

Feel free to create a Support request at for more personalised assistance.

Cheers smile

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