Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

NextGen project -> notifications


my new nextgen project doesn't send notifications to its users. I can't find an option to add the default notification scheme.

Is there anyone who can help me please?



2 answers

Why push the next gen issues so hard without feature parity?

I just wasted a week and now I have to migrate back to old projects.

Hi, Ariane

To give you some context first, the next-gen board type, which is also a Software project type, designed to be simpler than the classic Scrum and Kanban templates, with a single board, a basic workflow and no schemes or configurations that makes admins lost precious time. It's ready to be used.

With that being said, although the next-gen is an easier board to deal with, a lot of features from classic boards are not available there for now, you can see that here: Next-gen roadmap for Jira Software Cloud.

The feature to manage notifications in Next-gen projects is one of them.

However, we have a feature request open to provide the ability to manage notifications in Next-gen projects


I recommend you to vote in this feature request and drop a comment to let the product management know about your use case. By doing this, it will ensure you'll proactively informed of progress and updates going forward. :)

Let me know if this helps you for now!


Hi Gabi,


thanks for your quick reply. I followed the link to the open feature request you provided. It says there "...All users involved in the issues (e.g Watcher, Assignee and Reporter) are receiving email notifications for all updates..."

If that would work, it would be helpful - but my problem is that the users don't receive updates. Only if they set their user profile to "notify me about my own issue". 

Browsing through the comments I learned that I'm not alone - another user also doesn't recieve notifications. So he and I obviously use similar settings :-)

Any idea on how I can activate notifications?



Like Fumi Matsumoto likes this

"The feature to manage notifications in Next-gen projects is one of them [on the Next-gen roadmap]."

No, it is not.

Like # people like this

Seriously was next gen some sort of High School project? Jeez.

Like # people like this

I recommend that in the Jira UI you call this "Alpha" or "Beta". "Next-gen" naturally made me want to try it but was surprised to see how many features it lacks, despite having been live for a long time now.

Basic stuff is not there and not even in the roadmap, like project notifications. I do not get notifications for new items created by other team members.



I feel exactly the same way as Mariano here. The more I dug in Next Gen, the more disappointed I get.

Like # people like this

@Gabriele Franck Hi Gabi


I am experiencing the same problem where nobody regardless of role or who created the ticket, is receiving notifications. Even if I @myself or others in the comment section, nobody is receiving notification.


Could you please help?


@Ariane Lucke-Vossel did you perhaps figure this out?

Embarrassingly, I just spent a couple hours trying to figure out what needed to be turned on to get notifications to work.    I agree, it sure would be helpful if in this template there was an "under construction" note explaining what feature benefits and limitations of the current release. 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you