After installing JIRA server and creating users I got feedback from my user base.
When my users got a email invitation they could not log on to my JIRA server. "The error message was: safari cant not open the page because it could not connect to the server". Does anyone know what I might need to do to fix this situation were a user cant connect to my JIRA server? I have the server running and I am logged in.
Hi @Andrew Chung ,
You have to make sure that your users can reach your server.
Things you can have a look at:
Are the users in the same network or do they connect via internet.
If they are connecting via internet, is your server exposed to the internet or is there a firewall or something like that.
Are you using a base URL that can be reached via internet or are you using local domains/server names.
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